Last updated: 22 July 2026
Bon Intelligence ("Bon", "we", "us") builds a retail-intelligence platform that connects fragmented in-store systems into a single intelligence layer. This policy explains what personal data we process, why, and the rights you have. It applies to our website and to the services we provide to retail clients.
Bon Intelligence is the data controller for personal data collected through this website and for our own business operations. When we process data on behalf of a retail client — for example, analytics derived from their in-store systems — we act as a data processor under that client's instructions, governed by a separate data-processing agreement.
Where the GDPR applies, we rely on: performance of a contract; our legitimate interests in running and improving our business (balanced against your rights); your consent, where required; and compliance with legal obligations. You may withdraw consent at any time without affecting prior processing.
We do not sell personal data. We share it only with trusted service providers who process it on our behalf under contract (for example, hosting and infrastructure), with our retail clients in respect of their own data, and where required by law. Our partner ecosystem receives only the data necessary to deliver a specific solution.
Bon operates across multiple regions, including offices in Vancouver, Istanbul, and New York, and teams in London, Lagos, Montreal, and Miami. Where personal data is transferred across borders, we use appropriate safeguards such as Standard Contractual Clauses.
We keep personal data only for as long as necessary for the purposes described here, to comply with our legal obligations, and to resolve disputes. Retention periods for client operational data are set out in the relevant data-processing agreement.
Subject to applicable law, you may request access to, correction of, or deletion of your personal data; object to or restrict certain processing; request portability; and lodge a complaint with your local supervisory authority. To exercise any of these, contact us using the details below.
We use essential cookies to run the site and a limited set of analytics cookies to understand usage. You can control non-essential cookies through your browser settings; declining them will not affect access to core content.
We apply technical and organisational measures appropriate to the sensitivity of the data we handle, including encryption in transit, access controls, and privacy-by-design principles across our platform.
Our website and services are intended for businesses and are not directed to children. We do not knowingly collect personal data from anyone under 16.
We may update this policy from time to time. Material changes will be reflected by the "Last updated" date above and, where appropriate, communicated directly.
Questions or requests relating to this policy can be sent to info@bonintel.com.
This policy is provided as a general template and should be reviewed by qualified legal counsel before publication to ensure it reflects Bon's actual data practices and the requirements of each jurisdiction in which it operates.